Official Blog: At least I’m not dead.June 22, 2009
This one’s a day or so old now (forgive us, we love the nightlife). In short, UPS are jerks and Craig would like to hear your thoughts. Hint: “Don’t use UPS” has been mentioned once or twice already.
Things are always a learning curve the first time you try them. Apart from maybe suicide.
Anyway, the point is the last couple of weeks have had delays caused by a most unexpected event – US Taxes and UPS.
See the thing is we ship the parts to the USA, Dallas to be exact, they put them on a PCB and then all that comes back to the UK. But here is the weird part – UPS keeps wanting us to pay taxes on these parts – even though they are to be re-exported soon after. We have tried the recommended routes ‘Temporary export’ and ‘Controlled goods’ but still, randomly, a huge tax bill arrives. It’s frustrating stuff which we are having to try to deal with yet UPS keep moving the goal posts.
Now, here is the community involvement part – does anyone out there know the real way to deal with this? The real rules? As UPS just keep changing the story every time.
So is there anyone out there who can shed some light on how we should be doing this to avoid those taxes? An expert on US customs and taxes maybe? You can answer over on the forum.
Aside from this we are very pleased and happy to have chosen to manufacture in the USA rather than China – I hear, alas, that’s a pretty rare thing these days.